Faq


By accessing and using our website or placing orders, you agree to comply with the following terms:
You must be at least 18 years old, or have the consent of a parent/guardian to make purchases.
All products are accompanied by a professional gemological testing certificate; the certificate information is consistent with the product, and we do not bear responsibility for artificial damage after receipt.
Customized jade jewelry (such as engraved, size-adjusted products) is non-refundable or exchangeable once confirmed; please confirm the details before placing an order.
We reserve the right to cancel orders if products are out of stock or due to pricing errors, and will notify you promptly.
We are not liable for delays caused by force majeure (natural disasters, customs clearance, logistics disruptions, etc.).
These terms may be updated occasionally; the latest version will be posted on this page without prior notice.

GOVERNING LAW- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.